Terms & Conditions
These Terms and Conditions (hereinafter “Terms of Service”) are entered into by and between the user of this Website (hereinafter "you") and 2GTR2 Studio, S.A. de C.V. (hereinafter “2GTR2” or “we” or “us”) as operator of this Website.
These Terms of Service apply to the use of this Website, in order that customers and users of the Website (including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content), by visiting our Website and/or purchasing something from us, engage in our “service” and agree to be bound by the present Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Our Website store is hosted on SHOPIFY INC. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Accordingly, both 2GTR2 and you, are subject to the terms and conditions of SHOPIFY, INC. which can be found at the following link: [https://www.shopify.com/legal/terms] (hereinafter the "SHOPIFY INC. Terms and Conditions").
1. ABOUT US
This Website is operated by 2GTR2 Studio, S.A. de C.V., a private company registered in Mexico, having its main business center at Guaymas 30, Roma Norte, Ciudad de México. CP 06700. In case of any question or disclaimer regarding this Terms of Service or the Website, please contact support@olmecaaltos.com.
2. DRINKING AGE
You must be of legal drinking age in the United States of America in order to use this Website; if you do not have legal drinking age, please do not attempt to place an order. By placing an order through the Website, you warrant that you, and the recipient, if different, are of legal drinking age in the United States of America and are legally capable of entering into binding contracts. Verification of the recipient´s age will be sought on delivery of any order, and we reserve the right to not complete the delivery if the recipient´s age cannot be sufficiently verified by any ID.
Please don’t share this Website with anyone under legal drinking age. For furthermore information about legal drinking age, responsible consumption of alcohol and prevention of addictions, visit the following link: https://www.responsibility.org/.
3 PRODUCT AVAILABILITY
We reserve the right to limit the quantity of products we supply. While we make every effort to only display items that are currently in stock and available to ship, there may be instances from time-to-time where we run out of stock of a particular product. In these instances your order will be canceled and a member of our customer service team will notify you.
Consequently, neither 2GTR2 nor PERNOD RICARD MEXICO, S.A. DE C.V. nor SHOPIFY INC. will be liable in case of cancellation of shipments, and the refund will proceed according to the "Refund Procedure" section of the Return Policy set forth as Exhibit 1.
4. ACCESSING THE WEBSITE AND ACCOUNT SECURITY
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire website, to users, including registered users.
To access the Website or some of the resources it offers, You may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information You provide on the Website is correct, current and complete. You agree that all information You provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Statement, and You consent to all actions We take with respect to your information consistent with our Privacy Statement.
If You choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, You must treat such information as confidential, and You must not disclose it to any other person or entity. You also acknowledge that your account is personal to You and agree not to provide any other person with access to this Website or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security.
We have the right to disable any user name, password or other identifier, whether chosen by You or provided by Us, at any time in our sole discretion if, in our opinion, You have violated any provision of these Terms of Use.
INTELLECTUAL PROPERTY RIGHTS
The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by2GtR2 STUDIO S.A. De C.V its corporate affiliates included but not limited to its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms of Use permit You to use the Website for your personal, non-commercial use only. You are prohibited from reproducing, distributing, modifying, creating derivative works of, publicly displaying, publicly performing, republishing, downloading, storing or transmitting any of the material on our Website without 2GTR2 STUDIO S.A. De C.V. permission.
No right, title, or interest in or to the Website or any content on the Website is transferred to You, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.
PROHIBITED USES
You may use the Website only for lawful purposes and in accordance with these Terms of Use.
You warrant and agree that, while using the Website, You shall not upload, post or transmit to or distribute or otherwise publish through the Website any materials that: (a) are in breach of any part of these Terms of Use (b) restrict or inhibit any other user from using and enjoying the Website, (c) constitute or encourage conduct that would constitute a criminal offense or give rise to civil liability, or (d) contain a virus or other harmful component, advertising of any kind, or false or misleading indications of origin or statements of fact.
You also warrant and agree that You shall not: (a) impersonate, or misrepresent your affiliation with any other person or entity; (b) upload, post, publish, transmit, reproduce, distribute or in any way exploit any information or other material obtained through the Website for commercial purposes (other than as expressly permitted by the provider of such information or other material); (c) engage in spamming or flooding; or (d) attempt to gain unauthorized access to other computer systems through the Website. Except as otherwise expressly permitted herein, You may not upload, post, publish, reproduce, transmit or distribute in any way any component of the Website itself or derivative works with respect thereto, as the Website is protected by copyright.
Additionally, You agree not to:
Show or forward the contents of this Website to persons under the legal age to purchase alcohol in the United States; Otherwise attempt to interfere with the proper working of the Website.
USER CONTRIBUTIONS
The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, or other interactive features (collectively, "Interactive Services") that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter "post") content or materials (collectively "User Contributions") on or through the Website.
All User Contributions must comply with these Terms of Use including the Content Standards set out below.
Any User Contribution You post to the Website will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, You grant Us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose.
You represent and warrant that You own or control all rights in and to the User Contributions and have the right to grant the license granted above to Us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns.
You understand and acknowledge that You are responsible for any User Contributions You submit or contribute, and You, not the Company, have fully responsibility for such content, including its legality, reliability, accuracy, and appropriateness.
We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by You or any other user of the Website.
MONITORING AND ENFORCEMENT; TERMINATION
We have the right to:
Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
Take any action with respect to any User Contribution that We deem necessary or appropriate in our sole discretion, including if We believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public or could create liability for the Company.
Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.
Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms of Use.
Without limiting the foregoing, We have the right to fully cooperate with any law enforcement authorities or court order requesting or directing Us to disclose the identity or other information of anyone posting any materials on or through the Website. you waive and hold harmless 2GTR2 STUDIO S.A. DE C.V. and its affiliates, licensees and service providers from any claims resulting from any action taken by any of the foregoing parties during or as a result of its investigations and from any actions taken as a consequence of investigations by either such parties or law enforcement authorities.
Because We cannot review all material before it is posted on the Website, to the extent permitted by law, We assume no liability for action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
CONTENT STANDARDS
These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:
Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable, in Company’s sole discretion;
Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person;
Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Statement.
Be likely to deceive any person;
Promote any illegal activity, or advocate, promote or assist any unlawful act;
Encourage or condone under-age drinking, drinking while pregnant, drunk-driving, or excessive or irresponsible consumption of alcohol beverages;
Impersonate any person, or misrepresent your identity or affiliation with any person or organization;
Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising;
Contain themes or images appealing to children, including Santa Claus;
Depict anyone who appears to be or is younger than 21 years of age.
RELIANCE ON INFORMATION POSTED
The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance You place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by You or any other visitor to the Website, or by anyone who may be informed of any of its contents.
This Website may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to You or any third party, for the content or accuracy of any materials provided by any third parties.
LINKS FROM THE WEBSITE
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If You decide to access any of the third party websites linked to this Website, You do so entirely at your own risk and subject to the terms and conditions of use for such websites.
GEOGRAPHIC RESTRICTIONS
We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If You access the Website from outside the United States, You do so on your own initiative and are responsible for compliance with local laws.
DISCLAIMER OF WARRANTIES
you understand that your use of the website, its content and any services or items obtained through the website is at your own risk. the website, its content and any services or items obtained through the website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. neither 2GTR2 STUDIO S.A. De C.V: nor any person associated with the 2GTR2 STUDIO S.A. DE C.V. makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the website. without limiting the foregoing, neither the company nor anyone associated with the company represents or warrants that the website, its content or any services or items obtained through the website will be accurate, reliable, error-free or uninterrupted, that defects will be corrected, that our website or the server that makes it available are free of viruses or other harmful components or that the website or any services or items obtained through the website will otherwise meet your needs or expectations.
the company hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement and fitness for particular purpose.
the foregoing does not affect any warranties which cannot be excluded or limited under applicable law.
LIMITATION ON LIABILITY
In no event will 2GTR2 STUDIO S.A. De C.V. , its affiliates or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites or any services or items obtained through the website or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
the foregoing does not affect any liability which cannot be excluded or limited under applicable law.
INDEMNIFICATION
You agree to defend, indemnify and hold harmless 2GTR2 STUDIO S.A. DE C.V., its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website.
GOVERNING LAW AND JURISDICTION
All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with Federal Laws of the United States of America without giving effect to any choice or conflict of law provision or rule (whether of the state or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of State of California. You waive any and all objections to the exercise of jurisdiction over You by such courts and to venue in such courts.
ENTIRE AGREEMENT
The Terms of Use and our Privacy Statement constitute the sole and entire agreement between You and 2GTR2 STUDIO S.A. DE C.V. with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.
COPYRIGHT AND IP AGENT FOR THE UNITED STATES
If You believe that any use of intellectual property on the Website violates your copyright, please provide the following information, in writing, to the Copyright Agent named below:
Your address, telephone number, and email address;
A description of the copyrighted work that You claim has been infringed;
A description of the alleged infringing activity and where the alleged infringing material is located;
A statement by You that You have a good faith belief that the disputed use is not authorized by You, the copyright owner, its agent, or the law;
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
A statement by You, made under the penalty of perjury, that the above information in your Notice is accurate and that You are the copyright owner or authorized to act on behalf of the copyright owner’s behalf.
Copyright Agent:
Claudio Vega
claudio.vega@together.marketing
PRIVACY STATEMENT
Our Privacy Policy
We use PayPal as our payment method provider, you can review their terms and conditions here: https://www.paypal.com/us/legalhub/home?locale.x=en_US
RETURN POLICY
Returns
All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely.
All sales are final. If your item arrives damaged or broken, you may return it for a full refund.
Any damaged items must be returned unused, in the same condition that you received it, and in its original packaging.
Full refunds may only be obtained for items that arrive damaged, defective, or broken.
Refund Procedure (if applicable)
If your product arrives damaged, broken, or defective you may request a refund or exchange. To arrange for a refund, please contact us at support@olmecaaltos.com within 3 days of receipt of the goods and provide a receipt or proof of purchase and an explanation of the issue with your order.
Upon receipt of your email, we will arrange a return document and collection of your package by USPS.
Once your return is received and inspected, you will receive an email confirmation that we have received your returned item. Your refund will then be processed, and a credit of the full purchase price (including shipping) will automatically be applied to your credit card or original method of payment, within 14 days. Refunds may take up to 2 weeks to process. Your financial institution may take longer to reflect the transaction. If 30 days have passed and you haven’t received a refund yet, please contact us.
Sale items (if applicable)
Items sold on discount or sale are final sale and may not be refunded [or exchanged], unless the goods arrive defective or damaged, in which case you may be eligible for a refund or exchange.
PayPal & Stripe refund policies
We use PayPal as our payment method provider, you can review their Terms here, https://www.paypal.com/us/legalhub/home?locale.x=en_US
Delivery & rates
We ship all of our order with USPS, delivery time and rates may change depending on where you are making your purchase and which product you are buying, shipping and other extra costs may be added at checkout. For more information you can review USPS Terms, here: ..
FAQ
I am trying to place an order for delivery in a country outside of USA, can I do this?
Only US purchases are available at this moment
Can I order Tequila to USA?
Unfortunately, no. We only sell our merchandise from this website. Near, far, wherever you are, you can buy Altos “here”
How long does delivery normally take from ordering?
Depending on where you are but the delivery times are from 2-5 days.
Who can I contact for any queries in relation to my order/delivery?
For any questions, queries or compliments, you can find us at support@olmecaaltos.com
I did not receive an order confirmation. How can I track my order?
When an order is made on , you’ll receive an order confirmation number. Once it’s shipped from our warehouse, you’ll receive a USPS tracking number to your inbox. If there are any issues, we’re available at support@olmecaaltos.com
What if I need to return a damaged or broken item?
If your order arrives damaged or broken, then you can return it to us for a replacement item. Reach out to our team at support@olmecaaltos.com and we’ll send you a return document plus arrange collection of your package.
I ordered last week and my delivery didn’t arrive when it was supposed to, who can help?
They say some things are worth the wait, but this wasn’t intentional. If you can contact us at support@olmecaaltos.com, we’ll have a look into it.
If I order will I be expected to pay Customs?
We ship from the US, so no custom duties should apply..
How much is shipping?
The shipping rate will change depending from which state you are purchasing the product.
What sizes are the clothing items?
We have lots of shapes and sizes for adults, and you can find our sizing chart here and here. As a friendly reminder Altos Tequila should only be enjoyed if you are 21 years or older.
Do you exchange for incorrect sizing?
There is no exchange offered for incorrect size. Make sure you review our sizing chart before purchase. We have lots of shapes and sizes for adults, and you can find our sizing chart here and here.